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Terms of Service

Terms of Service

Design Rhapsody products are designed in USA and manufactured in India using delicate and natural materials. Some of them have been hand produced with unique artisan techniques like block printing, hand and machine embroidery, hand screen printing, appliqué, etc. All the irregularities and inconsistencies that you discover are a part of its unique nature of being hand crafted and only add to the beauty and uniqueness of the product.

Design Rhapsody does not accept returns nor provides returns or exchanges on such irregularities as they are an integral part of the product. We inspect our merchandise thoroughly and provide the best that is possible for all products. We shall not be able to fulfill requests for exchange for the criteria stated above.

Colors—Since our products are all hand made, there would be slight variations in color, finish and design. Colors on the website are as accurate as possible, but may not be exact.

Refund Policy

If you are unsatisfied with your purchase, you may return the product for a full refund, less shipping charges within 7 days of order receipt. Product must be in new and unused condition in original packaging with labels and tags.

For return of items where free shipping is applicable, you would be charged the actual shipping amount it cost us to ship the item. This amount would be deducted from the refund.

Return Shipping is at your own expense. Please use tracking for shipping product back to us. Design Rhapsody will not be responsible for lost shipment.

Shipping and handling fee is not refundable.

Exchange

We inspect all of our merchandise before shipping to ensure customer satisfaction.

In order to exchange the product, the customer must inform us about the quality issue along with any defect within the first 3 days of receiving the product. We shall replace the product free of charge provided the products are returned in their unused and unwashed condition in original packaging and tags.

Clearance/Sale Items

All items marked under clearance are considered FINAL SALE. No returns or exchanges will be accepted. If you do return clearance product to us, it will be shipped back to you at your own expense.